Chisholm Hunter is a UK jeweller with a heritage dating back to 1857, offering diamonds, fine jewellery and Swiss timepieces through boutiques across England and Scotland and online. The business is built around a specialist diamond merchant approach, with carefully selected stones, bespoke design services and a focus on creating pieces that are made to last.
The company places strong emphasis on knowledgeable, personal service, with experienced staff available to help customers choose the right piece for a special occasion or everyday wear. Chisholm Hunter also supports customers through its boutiques and online shopping experience, with delivery information, order tracking and customer support available if help is needed.
If you are not completely satisfied with a purchase, items can be returned for a refund within 14 days of receipt, or exchanged within 28 days, provided they meet the returns conditions. Returns can be made in store or by tracked post, and postage costs are refunded when the return is sent using a secure tracked service and the tracking details are provided.
Some items are excluded from return or exchange, including pierced earrings for hygiene reasons, bespoke or specially ordered items, personalised or altered items, and rings that have been resized on request. For help with returns or other order queries, customers can contact the Customer Success team by phone or email.