Online Returns
We’re confident that your Chisholm Hunter website purchase will meet your expectations, but if for any reason it does not, you can return it for a full refund or exchange. Please return the item in its original packaging, unworn, with security tags and proof of purchase, either by post or in-store within 14 days.
Products purchased online will come with a tamper-proof returns sticker which allows for the products to be tried on and examined for any faults. To be eligible for a refund, the item must be in its original packaging, complete with any paperwork and have the tamper-proof returns sticker or security tag still intact as received.
In-Store Purchases
We strive to offer the best value and quality to our valued customers. If you purchased an item in one of our stores, our returns policy is as below;
For all refund requests, we will offer a store credit only, valid for 12 months. Store credit is not applicable for finance.
If your purchase is unsuitable and unworn with original tags and packaging, we would be delighted to exchange it within 14 days. This excludes altered, bespoke, special orders, pre-owned items and pierced earrings.
Request a Return or Exchange
If you would like to arrange a return, please complete the form on our Returns page and we will be in touch to arrange.