Our in-house jewellery repair service is typically completed within 3 to 4 weeks. Should your item require specialist attention from the original manufacturer or supplier, repair times may extend to approximately 10 to 12 weeks, depending on the nature of the work and the supplier's current turnaround times.
As every repair is unique, we recommend discussing expected timescales with our team at the time of enquiry to ensure we can provide the most accurate estimate for your piece.
Current Service Centre Turnaround Times
| Service | Approximate Timescale |
| Jewellery Repairs | 2 weeks |
| Engraving | 2 weeks |
| Re-stringing Pearls/Beaded Jewellery | 3 - 4 weeks |
| Jewellery Repair Estimates | 1 week |
| Jewellery Manufacturer Repairs | 10 - 12 weeks |