Repair times can vary depending on the nature of the repair and the manufacturer or specialist workshop carrying out the work. We will always endeavour to keep you informed throughout the repair process and provide updates as they become available.
For repairs completed within our own workshops, we may be able to provide a more accurate estimated timescale. However, where an item has been returned to a brand or external supplier, repair times will vary according to their individual processes and service levels.
If you submitted your item through one of our stores, please contact the store directly for the latest updates on your repair, as they will have access to the most up-to-date information regarding its progress.